Frequently Asked Questions

  • How can counselling help me?

Counselling gives you a chance to be heard and to give voice to what is troubling you, in a safe environment. The counselling relationship is key and I will aim to develop a relationship where you are not judged and able to explore your own story, strengths and challenges. I firmly believe that you are the expert on your own life and will support you in finding your next steps or coming to terms with how things currently are for you. I have seen counselling help people increase their self-esteem, deal with anxiety and depression, work through relationship issues and gain insights into themselves.

  • Is online counselling the same as “normal” counselling?

Traditionally, counselling is face to face. My initial training and work was face to face. I am now taking an extra qualification in online counselling. Due to to the coronavirus situation, face to face work is not possible for many people. This is why I offer my counselling online, using web conferencing facilities. This has differences and similarities to face to face counselling. You don’t need to travel. Effective, high quality and therapeutic work is possible online. It is worth thinking about your space and time. Before a counselling session, when you might have been travelling to a face to face appointment, it may be worth taking some time to reflect on how you are and what you would like to use the session for. After the session, when you may have otherwise been travelling, it is good if you can give yourself some time and space to transition back to your everyday activities, especially if difficult emotions come up during the session.

  • How do I contact you?

You can contact me in various ways:

  • email me at marianwillonercounselling@gmail.com
  • text me on 07935 675598 or leave me a voicemail
  • fill in the web-form on the booking or contact page of this website
  • What are your fees?

I offer a free 30 minute meeting for us to decide if we would like to work together. After that I charge £45 for a 50 minute session.

  • How do I pay?

I will ask you to pay by bank transfer. I will give you details at our initial session.

  • what is your cancellation policy?

I require 48 hours’ notice for cancellation. If less notice than this is given, I will offer to rearrange some time that week where possible. Where this is not possible, a fee (up to the full usual price of a session) will be charged. It is not possible to book/attend a further session until this fee has been paid. However, if you have an emergency which prevents you attending, do let me know and I will be understanding.

  • how long are appointments?

Appointments are 50 minutes long.

  • How many appointments will I need?

There is no right answer to this question. It depends on what is bringing you to counselling, how the work progresses and what you decide. Some people find that a couple of sessions are all they need to feel ready to continue without counselling, whereas others may undertake months or even years of counselling. I have experience of both long-term and short-term work and both are helpful.

  • What can I expect at the initial appointment?

I will explain more of how I work and issues of privacy and confidentiality, answer questions you may have for me, and give you a chance to tell me what brings you to counselling. This first session is an opportunity for us both to decide if we would like to work together and, if we do, to contract on how we will proceed in terms of appointment times and other details.

  • Do you work with children and young people?

I currently offer appointments to clients aged 16 and over.

  • Do you work with people anywhere in the world?

I only work with people in the UK, to comply with my insurance.

  • Urgent help

I am not able to provide crisis support. If you are worried about your own safety, or that of someone else, you could contact:

Samaritans 116 123 www.samaritans.org.uk

SANEline 0300 304 7000 www.sane.org.uk/textcare www.sane.org.uk/supportforum

Your GP